Shipping Policy

Thank you for shopping at Echelon Essentials. We want to ensure that your shopping experience is as seamless as possible, including the shipping process. Please read the following shipping policy carefully to understand how we handle shipping:

1. Processing Time:
Orders are typically processed within 1-3 business days after they are placed. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

2. Shipping Rates and Methods:
We offer various shipping options and rates based on the destination, weight, and size of the package. You can select your preferred shipping method during the checkout process. Please note that shipping rates may vary and are calculated at checkout.

3. Domestic Shipping (within the USA):
- For domestic orders, we primarily use UPS for standard shipping. Estimated delivery times for standard shipping are usually 3-7 business days from the date of shipment. Expedited shipping options are also available for faster delivery.

4. International Shipping:
- We are currently not offering international shipping.

5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to track your package and monitor its delivery status. Please ensure to provide accurate contact information to receive timely updates on your shipment.

6. Address Accuracy:
- It is the customer's responsibility to provide accurate shipping information during checkout. Please double-check your shipping address to ensure that it is correct and complete. We are not liable for any delays or delivery issues caused by incorrect addresses provided by the customer.

7. Order Tracking:
- You can track the status of your order by visiting the "Order Tracking" section on our website. Alternatively, you can use the tracking information provided in your shipping confirmation email to track your package directly through the carrier's website.

8. Order Delays:
- While we strive to deliver your orders within the estimated timeframe, please understand that unexpected delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues. We appreciate your patience and understanding in such circumstances.

9. Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We reserve the right to cancel orders or adjust shipping methods for items that cannot be shipped to certain locations.

10. Shipping Inquiries:
- If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is satisfactory.

By placing an order with Echelon Essentials, you agree to adhere to the terms outlined in this shipping policy. We strive to provide excellent service and reliable shipping for all our customers. Thank you for choosing us for your online shopping needs!

If you have any further questions or require assistance, please feel free to reach out to us at (678)-468-4151.

Sincerely,
The Echelon Team